Terms and conditions
1- Refund Policy
Coursat Online takes user satisfaction very seriously. In the case of problems with your order, please contact Coursat Online through our live chat or call us on our numbers and we will assist you. In appropriate cases, if you have already been billed by the company, Coursat Online will issue full or partial refunds. In the following cases: if you received an incorrect order, you may be issued a full refund; if part of your order is missing, we may issue a partial refund. In every event, you must open a resolution or ask for refund through the mobile app within maximum 24 hours from the date of receiving the delivery, we will do our best to ensure your satisfaction.
2- cancellation Policy
You have the right to cancel an order before the status of it goes to Processing.
While every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to cancel any order that is based on inaccurate information.
An order may be subsequently Rejected by a company after you have received a confirmation that it is now processing. Coursat Online and our partner companies reserve the right to reject any order, before or after acceptance, and will notify you immediately of any such cancellation.
3- Delivery Policy
After the order is placed and confirmed, the Distributor you ordered from will deliver the goods to your outlet within 48 hours, and the responsibility of delivery is 100% on the distributor.
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4- price and payment
Once your order has been accepted, this represents an agreement between you and the Distributor. The distributor has sole responsibility for this order. Cash or credit cards payments will be charged and are made directly to the Distributor upon delivery to fulfill the order, your order will be considered done and you don’t have the right to claim any payments after 48 hours of delivery.
5- Merchandise and Services Prices.
All the announced prices are published on the mobile on each item separately and the prices are pre-defined by the items owner, so, when you order any items it means you accept the price and you know from which company you are going to order from as per the item page refers to the company (distributor).